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Frequently Asked Questions

Shipping

Q: After an order is placed, how long does it take for it to be shipped?

A: Orders are typically shipped within 5-7 days after they are placed. Also, you will receive a confirmation email with tracking information.



Payment

Q: When I place and order I'm taken to a paypal page and I'm asked to log in, what does this mean?

A: We accept all major credit cards through paypal. You DO NOT need a paypal account in order to purchase items from our website. After an order is placed, you will be taken to paypal to finalize the order and enter payment information. Please select "I do not have a paypal account" from the list of options that will appear in the bottom right side of the page. Then you will be prompted to enter your credit card information. If you have any further questions please contact us at any of the following number 407-805-0477 or 407-539-2079



Misc

Q: Can I place a special order?

A: Definitely, please contact us at 407-805-0477 or 407-539-2079. An email can also be sent to walkonwateronline@bellsouth.net